Refund policy

At Dream Home Collection, we’re dedicated to delivering high-quality products and ensuring you have an enjoyable shopping experience. Please review our return and exchange policy below:

Damaged Items

If your order arrives damaged during shipping, please reach out to us right away with clear photos of the damage. We’ll take care of it promptly. You can choose one of the following options:

1. Full Refund – Issued back to your original payment method.

2. Replacement – We’ll send a new item at no additional cost, and you won’t need to return the damaged one.

Returns Not Accepted

We only accept returns and provide refunds for items damaged in transit. Unfortunately, we’re unable to offer returns or refunds for other reasons. If you have any questions or concerns about a product, feel free to contact us before placing your order — we’re happy to help you make a confident purchase.

Thank you for shopping with Dream Home Collection. If you have any questions about our return or exchange policy, our customer service team is always here to assist you.